Shipping & Returns

We create, pack & ship every single protector directly from our HQ and do our absolute best to ship orders as soon as possible.

Whilst orders are usually despatched quicker, please allow 24-48 hours (Monday - Friday) for despatch of your order, this is to enable us to keep up with demand, particularly at busy times & with new releases.

You will receive an email notification once your order has been despatched, if you have selected a tracked service you will find tracking details within.

Your order will be shipped directly by us from the UK, we use Royal Mail to ship all orders and they have the following shipping times & costs:

75p First class

£1.99 First class signed (With tracking)

Aims to deliver the next working day including Saturdays

Rest of world

£2.70 International Standard (No tracking)

£7.50 International Tracked & Signed

Aims to deliver to Europe in 3 to 5 working days

Aims to deliver to the rest of the world in 5 to 7 working days

Please note that items shipped outside of the United Kingdom may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by The Handbag Haven. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

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Returns:

We want you to be happy with your order, if for any reason you aren't please get in touch! We take customer service extremely seriously and hope our hundreds of 5* reviews vouch for this!

If you change your mind simply return goods in an unused condition within 14 days of order for a full re-fund! (Original postage costs will not be re-funded)

Regrettably handbag ID tags which have been customised may not be returned

Please make sure your order number is included within your return and goods are sent back to:

The Handbag Haven

27 Old Gloucester Street,

London,

WC1N 3AX